Welcome to Sensational Vacations, LLC
We, at Sensational Vacations, LLC (BestCruiseBuy.com), have been in the cruise business since 1998 and have sent thousands of customers on sensational cruises throughout the world while offering the lowest cruise rates. It has been OUR GOAL TO BE THE BEST CRUISE SPECIALISTS IN THE WORLD, NOT THE LARGEST. See what separates us from our competitors.
Also, over the past eight years, we have developed relationships with the resorts (including all-inclusives), tour companies and major theme parks (Disney/Universal). We will be happy to assist with any of these in addition to cruises. We have several avenues for booking and will check each option to find the best vacation deal for you! We also want to understand your passions, needs, etc. so we can find the best vacation option for you. We will never charge a service fee!
Why purchase your cruise or land vacation through Sensational Vacations, LLC (BestCruiseBuy.com and RomanticVoyages.com)?
- Customer Service - We guarantee the best customer service around. Our goal is to develop a long-term relationship with our clients. We want you to come back again and again and we want you to refer your friends and family. Click here for details on our Referral Program.
- Cruise Line & Ship Knowledge - Our cruise experts specialize in cruise travel. We have sailed on most cruise lines to many destinations. In the large cruise reservation facilities, most cruise center consultants have never sailed on a cruise ship. We work with all the cruise lines and continually attend training courses, ship tours and cruises to enhance our knowledge base. We have in-house Cunard, Princess and Royal Caribbean Experts and are active members of CLIA and Vacation.com.
Denise Stone, owner and agent is an Elite Cruise Counsellor with CLIA. The Elite (ECC) Cruise Counsellor designation is conferred by Cruise Lines International Association, Inc. (CLIA) upon dedicated travel professionals who have completed an extensive program of classroom training, cruise experience, ship inspections, and a combination of video/DVD training and attendance at industry events. A CLIA Certified Cruise Counsellor is your best resource in choosing a perfect cruise vacation.
- Competitive Pricing - Have you ever read the fine print in our competitors "LOW PRICE CRUISE GUARANTEE"? There are so many loop holes the guarantee becomes worthless. Our promise is to search for the lowest cruise price for the best cruise or land vacation for you and your family. If you find a lower cruise or land vcation price, we will try our best to beat or match the price. Also, unlike other travel agencies, we actively check pricing for our client's reservations so if the price goes down, between booking and final payment date, we will contact the cruise line or resort vendor and request the new rates for you. If you have used our website to find exactly what you want, call us to be sure we find the lowest possible cruise and land vacation fares for you. Many fares can not be advertised on our website (per the vendor rules). Also, our cruise deals will always be better than if you book directly with the cruise lines. We are able to offer all the promotions they are advertising in addition to discounting our commissions for you.
- Automation - We have the latest cruise automation, which brings you information directly from the cruise lines including schedules, discounted prices, ship deck plans and cabin availability. It is all offered online, without any membership, and can be used to search by destination, embarkation port, cruise line and date.
- The Cruise Lines - There is a huge difference between cruise lines and cruise ships. We want to ensure you find the ship that fits your personality and vacation desires the best. Some people love Carnival, some people love Princess and others will sail on nothing other than Crystal or Seabourn. We will be happy to spend time with you figuring out the best match for you and your family, friends or colleagues.
- BBB Accredited - We are members of the Better Business Bureau.
- Referral Bonus - We value your referrals and guarantee to wow your friends and family. Refer a friend and receive free onboard credit for your next cruise. See the details here.
- Community Support - As a small business, we also enjoy supporting the community. Best Cruise Buy & Sensational Vacations gives back. See our causes here.
Our pledge to you...We will work diligently to find the absolute best cruise deals or land vacation deals on the cruise or land vacation that suites you the best while providing you with excellent customer service. We will never charge you service fees for talking to us and we will never charge you change or cancellation fees beyond what the vendor charges. Also, once you are booked, we will periodically check the vendor promotions. If the price goes down between booking and final payment due date (60-90 days prior to the vacation date), we will contact the cruise line or land vacation vendor for you to request the lower rates!
Check out our Holland America blog, click here.
We also have a Norwegian Cruise Line (NCL) blog, click here.
And if you can't get enough, you can also read Denise's Ezine Articles on Cruising by clicking here .
You can also join us on FACEBOOK to see pictures from our recent cruises, see cruise promotions and discuss cruising with other cruise enthusiasts.
Below you will find our hours of operation, address, phone number, e-mail address and other information. Please do not hesitate to call and experience the personalized service we are happy to provide.
Hours of Operation: When we are closed, we check messages periodically so please leave us a voicemail or email us and we will contact you as soon as possible. We want to be your preferred cruise and land vacation travel consultant!
Monday - Friday, 9am - 6pm Eastern
Saturday -Sunday - By appointment. We know your weekdays can be hectic at times. If you want to schedule an appointment, we will be happy to work with you on the weekend. Just call or email, during regular business hours, to schedule.
Sensational Vacations, LLC
513 Sondley Dr. S.
Asheville, NC 28805
1-866-622-7447 (Toll Free)
At Sensational Vacations, LLC (BestCruiseBuy.com and RomanticVoyages.com), we value everyone's business, whether you are booking a 3-day Bahamas Cruise or a 100+ day World Cruise. If you are considering a cruise vacation and you're looking for the absolute lowest price and excellent customer service, please call us at 1-866-622-7447 Toll Free or 1-828-298-3900 Local and let us exceed your expectations in every category.
Sensational Vacations, LLC, a North Carolina Limited Liability Company